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Title: The application of quality costing to engineering changes

Author: Machowski, F; Dale, BG
Abstract: This paper reports the findings of a quality costing exercise undertaken on the engineering change procedure of an organisation involved in the manufacture of telecommunications equipment. It was established that the average administration cost per change note was pound 1000, and that the yearly non-conformance costs of the engineering change procedure were estimated to be between pound 168,000 and pound 210,000. A number of actions have been taken to reduce the costs involved with engineering changes, including the introduction of a new change-note awareness programme for engineers, and the use and application of both design and process failure mode and effects analysis (FMEA).
Source: INTERNATIONAL JOURNAL OF MATERIALS & PRODUCT TECHNOLOGY
Publication Year: 1995
Volume: 10
Issue nr: 3/06/2010
Pages: 378 - 388
Science Code: Materials Science, Multidisciplinary
Tags: engineering change (EC); failure mode and effects analysis (FMEA); quality costing


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